Job Summary and Mission This job contributes to success by managing the development and implementation of large or highly-
complex new programs or processes that improve profitability, reduce costs, streamline operations or enhance customer service.
Models and acts in accordance with Starbucks guiding principles. Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to the following :
Leads project teams and subteams to develop and implement new programs and process improvements. Manages projects in accordance with Starbucks established program management methodologies.
Ensures that multiple projects meet specified timelines and deliver expected results.
Manages and monitors project or program schedules, progress and costs to ensure that expected results are delivered on time and within budget.
Maintains, adjusts and updates project plans as needed. Consolidates, communicates and ensures resolution of all issues.
May develop and collect performance metrics.
Represents business unit, department or functional area on cross-functional project teams. Provides functional expertise to assess potential financial and operational impact.
Summary of Experience
Project management, including all elements of scope, time, cost, risk, quality, integration, procurement, human resources and communications (7 years)
Working across functional areas to develop effective business solutions that align with company and business unit / department objectives (7 years)
Building, leading and mentoring teams (5 years)
Managing complex large-scale or multiple mid-sized projects (5 years)
Requirements gathering and analysis (5 years)
Mentoring other project managers in program and project management (2 years)
Ability to define objectives, scope and resources for projects extending beyond a department or business unit
General knowledge of Jira, Tableau and Smartsheet
Advanced knowledge of scrum project management methodology
Strong problem-solving and analytical skills
Ability to establish cross functional, collaborative relationships with business partners
Ability to lead complex program and project efforts to completion
Starbucks and its brands are an equal opportunity employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities.
Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.