Location and environment
This role will be based in our beautiful Century City offices in Cape Town; however, you will work amongst a Support Team split across client sites, London, Cape Town, Manchester and Woking offices.
Our culture is non-hierarchical and one which stems from a work hard but have fun environment. We like to laugh, we like to do things together and among all the challenges of growing a fast-
paced business, we endorse people being themselves, allowing them to focus on outcomes and substance rather than form.
If you think you are a result oriented, positive, strategic thinker as well as tactical practitioner, then the Lab is the place for you.
problems; requests or change control depending on the requirements of any of our customers. The engineer must possess excellent verbal and written communication skills as well as good analytical and technical skills and continually look to improve on this.
In addition, they need to collaborate with the entire operations team with positive communication and sharing of knowledge and information.
Reporting to the Team Leader, the key deliverables of our Network & Security Engineers can be summarised as follows :
o answer calls and attempt first call resolution.
o confirm and capture accurate information.
Required skills and capabilities
The ideal candidate will have / be :
o Gama Horizon
o Cisco LAN / WAN (routers, switches, ASAs)
o Office 365
o Windows Servers (full range)
o Server Virtualisation (HyperV / VMWare)
o Symantec Products
o Citrix ( XenApp / XenDesktop)
Good luck and please bear in mind we receive a very high number of applications; we will endeavour to get back to all applicants, however, we thank you for understanding this is not always possible for unsuccessful applicants.
IT Lab is an equal opportunities employer and is committed to attracting and retaining the best talent.