Remote Customer Support Specialist
Portland, US
2d ago

A provider of educational services has an open position for a Remote Customer Support Specialist.

Core Responsibilities of this position include : Answering customer live chats, emails, and phone calls Providing delightful customer service through casual, unscripted conversations Providing customer feedback and data to internal teams across the company Qualifications for this position include : Has a Bachelor’s degree (or an anticipated graduation date within the next year) Has experience working remotely Writes in a clear and concise manner Enjoys teaching others and explaining technical concepts Has patience to listen and grasp what customers are trying to accomplish Pays high attention to detail

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