Department Supervisor
Anthropologie
Virginia, United States
29d ago

A Department Supervisor contributes to a profitable and customer-centric environment through development of a team and support of department responsibilities.

They support selling / operations of their department and gains proficiencies in total store operations, the life cycle of product, and managing the customer experience.

REPORTS TO : Department Manager

CUSTOMER CONNECTION

  • Cultivates an environment of genuine customer connection
  • Demonstrates extraordinary service, leading by example on the sales floor
  • Facilitates an energized pace and positive service environment
  • Acts as a brand ambassador reflective of the company values and aesthetic
  • Supports the store to drive selling and service to achieve weekly goals
  • Engages with local community via events and social media platforms
  • LEADERSHIP

  • Possesses strong written and verbal communication skills, strong assessment and decision-making skills
  • Is an entrepreneur, takes smart risks with measurable results
  • Provides global and department insight in relationship to the customer experience to the leadership team
  • Participates in ongoing staff education through sharing of product knowledge
  • Builds and maintains productive partnerships
  • Facilitates the sharing of product knowledge for department
  • PEOPLE & DEVELOPMENT

  • Supports the leadership team in recruiting, hiring, and retaining top talent to build bench for the store
  • Participates in leading a thorough and thoughtful onboarding for New Hires
  • Ensures that development happens through all levels of the team
  • Plans and executes meetings that are collaborative, educational and motivational
  • Administers performance appraisals, sets goals and follows up
  • Delivers coaching and counseling in consistent and timely manner
  • Takes responsibility for own development and professional growth, identifies and trains replacement in preparation for career progression
  • AESTHETIC UNDERSTANDING & APPLICATION

  • Upholds stock-to-sales processes and presentation standards
  • Develops proficiencies in assessment of merchandising and outfitting
  • Develops proficiencies in understanding and application of merchant skills to impact business and the customer experience
  • Collaborates with Store Manager and Visual Manager to assess merchandising and outfitting
  • Leads department team to understand and apply merchant skills to impact business and the customer experience
  • Gains proficiencies that is reflective of trend and supports brand messaging
  • BENEFITS

    As an Anthropologie employee, your health and well-being are among our highest priorities. We offer a comprehensive benefits package for full time employees that includes medical, vision and dental coverage.

    All employees receive a fabulous merchandise discount, an employer-matched 401(k) plan, qualified transportation credit, a generous employee referral program and much more.

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