Field Solutions Engineer
SHI International Corp
US, NC, Charlotte
7d ago

About SHI

Innovative Solutions. World Class Support. Headquartered in Somerset, NJ, SHI International Corp. has transformed itself from a $1 million software-

only regional reseller into a $8.5 billion+ global provider of technology products and services. Privately-held and under the guidance of its current ownership since 1989, SHI has experienced tremendous growth in size and scope.

Its organic growth and over two decades of stability are a direct result of backing a highly-skilled, tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals.

SHI offers custom IT solutions for every aspect of your environment from software and hardware procurement to deployment planning, configuration, data center optimization, mobility and IT asset management.

SHI supports their clients from over 30 offices throughout the U.S., Canada, the U.K., Germany, France and Hong Kong. SHI’s goal is to foster long-

term, mutually-beneficial relationships with its customers and partners, every day. What SHI Can Offer : World Class Facility includes on site gyms, restaurants and community events Ongoing opportunities for personal and professional growth and development due to our strong promote from within philosophy Work in an up-

beat, creative, and fun environment Benefits, include medical, vision, dental, 401K, and flexible spending Supportive Management and Leadership

Job Summary

Headquartered in Somerset, NJ, SHI International Corp. has transformed itself from a $1 million software-only regional reseller into a $7.

5 billion+ global provider of technology products and services. Privately-held and under the guidance of its current ownership since 1989, SHI has experienced tremendous growth in size and scope.

Its organic growth and over two decades of stability are a direct result of backing a highly-skilled, tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals.

SHI offers custom IT solutions for every aspect of your environment from software and hardware procurement to deployment planning, configuration, data center optimization, mobility and IT asset management.

SHI supports their clients from over 30 offices throughout the U.S., Canada, the U.K., Germany, France and Hong Kong. SHI’s goal is to foster long-

term, mutually-beneficial relationships with its customers and partners, every day.

Responsibilities / Job Function

Responsible for the Data Center sales attainment goals in supported territory Pipeline management and ownership for Data Center opportunities Account retention and penetrating multiple lines of Data Center business in existing accounts Interface with multiple layers of contacts within an organization, including but not limited to CIO, IT Directors, CTO, Application Managers, etc.

Assist SHI Account Executives with customer meetings, conference calls & presentations Lead Data Center Solution positioning and qualification conversations with customers Represent SHI at relevant industry events with speaking slots encouraged Drive the sales process of the solution, including identifying the opportunity, qualifying, forecasting, decision making criteria, and closing Build the region / territory based on strategic account planning done in collaboration with the account executive and extended team Continuously educate and develop the Sales Team’s technical sales acumen Build deep relationships and trust with customers and own the technical side of customer relationships.

Demonstrate leadership to ensure that the SHI’s recommended enterprise solutions are comprehensive, achieve customer expectations and meet customer business needs and desired outcomes Support RFPs by aligning key internal personnel to assist with responses Align SHI’s Professional Services portfolio with the solutions being developed Establish relationships with preferred Delivery partners, vet their performance acceptability, and build integration within the region Develop relationships with the local technology community (manufacturers and SI Partners) and the appropriate technical personnel to establish market credibility Remain current on new technology, trends and market behavior

Qualifications / Minimum Skills Required

2 years + Experience working in complex Data Center sales opportunities 3-5 years Previous IT Administrator / Management experience desired Previous experience supporting Enterprise, SLED and Higher Education organizations desired Advanced knowledge of servers, storage, networking and virtualization regarding their impact on the business Knowledge of Converged Infrastructure of servers, storage, networking and virtualization regarding their impact on the business Ability and desire to work within a team environment, and at times independently Proactive mindset.

Sales mentality. Highly organized individual Deep Familiarity with the RFP process and possess a winning record Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup / recovery, mirroring, active / standby, active / active, clustering) Strong knowledge of Virtualization technologies, Hypervisors, server and desktop virtualization (i.

e. VMware, Hyper-V, Citrix, VDI) Expertise in mainstream storage technologies to include : Dell / EMC, NetApp, HPE, Pure Storage Public and Private Cloud Solutions Excellent written and verbal communication, listening, negotiation and presentation skills.

Ability to work effectively, add value as a team member and assume a leadership role for the team. Demonstrated technical knowledge and consultative skills.

Strong documentation skills to include system / network diagrams and presentations (Visio, PowerPoint, Excel, Word) Ability to train and disseminate information within an Area or Operation.

Ability to understand complex technical and selling situations and the ability to solve the problem or solicit the required resources.

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