Service Coordinator / Manager
D&W Diesel
Buffalo, NY, US
17d ago

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.


We are looking for an individual with strong leadership experience, mechanical expertise preferably in the truck or automotive industry and the ability to work in a fast paced, dynamic environment.

Must have strong interpersonal and communication skills.

This full time position will have the following responsibilities :

  • Coordinate the activities of the branch service department
  • Schedule work which includes providing information to customers
  • Prepare estimates, quotations and final bills for all branch service work
  • Interact and communicate effectively will all levels of operations
  • Provide customer service and sales support
  • Position Requirements

    Additional skills needed include :

  • Technical / Mechanical aptitude and experience
  • Ability to initiate, coordinate and prioritize responsibilities
  • Computer literate
  • D&W Diesel is a well-established distributor of heavy-duty truck and off road equipment parts with an excellent industrial product offering.

    With 40 plus years of continuous growth, D&W is a stable company with annual revenues in excess of $80 million.

    EEO / AA M / F / Disabled / Protected Veterans

    Career Level Experienced

    Compensation Will depend on experience

    Full-Time / Part-Time Full-Time

    Education Level High School diploma or equivalent

    References 3 professional references are required.

    Relevant Work Experience Applicants should have previous experience in a similar role. Experience with heavy duty parts is a big plus.

    Travel Minimal

    About the Organization D&W Diesel is a well established remanufacturer and distributor of diesel engine components, performance powertrain products, truck & tank equipment, and industrial products.

    We have enjoyed over 40 consecutive years of growth and stability. We employ over 300 people.

    Auburn, New York is home to our corporate headquarters. Our branch network includes 10 full service locations that employ sales, customer service, fuel technicians, on-

    vehicle mechanics, and parts and material handling personnel.

    At D&W, we strive to operate as a fair and ethical company. We believe that regardless of size, a company is as good as the people that make up that company.

    We strive to attract and retain the best individuals for each position.

    We are committed to the growth and success of our company. To accomplish these goals, we look for a focused work effort from each individual and expect everyone to give their best effort every day.

    We believe in honesty and integrity in and out of the workplace. We believe in respect for ourselves and for each other.

    We believe in the spirit of friendliness and cooperation within our company. These values are an inherent part of D&W and are extended to all facets of our business.

    If you are coming from a large conglomerate, you will like being known by name and recognized individually for your efforts.

    If you are just starting out or moving from a less aggressive company, you will appreciate the growth opportunities available at D&W.

    D&W is an Equal Opportunity and Affirmative Action Employer.

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