Director Operations – Walmart Wireless
Premium Retail Services
United States
6d ago
  • Leads, coaches, guides, advises, mentors, recruits, and develops a remote team of mobile / wireless District Managers and Sales Managers to drive sales, increase category share, increase brand awareness, and influence market share and mind-
  • share for the client and customers in a retail environment

  • Acts as liaison between field management, corporate / client management, and retailer by overseeing district, regional, and local activities
  • Partners with teams serving as an expert in field mobile / wireless sales to achieve measurable success
  • Develops and maintains positive, professional, collaborative relationships with clients and retailers ensuring client satisfaction and program / team retention
  • Strategizes, constructs and maintains annual operational plans and oversight of program budget / commission policies
  • Creates a culture of performance excellence that attracts and retains top talent
  • Plans, manages, leads, and documents team performance discussions to ensure direct reports and retail field teams are on track with goals, competency development and overall accountability in performance management
  • Successfully manages / analyzes / resolves issue tracking reports, merchandising information, inventory, sales reports, compliance reports, training reports, competitive reports, customized client reporting, POS processes and data, etc
  • Ensures all applicable team members track sales trends, identifies opportunities, runs QTrax daily / weekly / monthly / quarterly reports, and provides professional reports internally and to the retail client
  • Analyzes sales and market / territory / account data used to provide consultation and / or correction for under-performing markets / regions / accounts.
  • Regularly reports findings to executives, corporate, and client management

  • Analyzes and regularly reports on market strengths, weaknesses, opportunities and threats. Provides regular formal updates to executive / corporate management
  • Maintains awareness of all issues that arise from managers, staff, client, or retailers. Follows through with action plans timely and consistently in collaboration with management and / or Human Resources
  • Ensures leadership / field teams meet productivity, sales, and performance requirements. Assists management team to overcome challenges regarding reaching / exceeding metrics and other performance issues
  • MINIMUM QUALIFICATIONS & EXPERIENCE :

  • Bachelor’s degree required with an emphasis in Business, Marketing, or similar field of study. Master’s degree highly desired
  • Minimum five years management experience in retail, retail operations, retail distribution, merchandising, sales, marketing, consumer packaged goods, and service organizations required
  • Minimum five years Account / Client / Project Management experience required
  • Minimum five years field sales and field product / service training experience required
  • Successful leadership of retail field programs with shared and / or dedicated resources and retail sales incentive programs required
  • Excellent communication (verbal, written, presentation) skills required
  • Evidence of forward-thinking, problem solving, multi-tasking, detail-oriented, analytical behaviors required
  • Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, MapPoint, Access) proficiency required
  • Evidence of success in use of systems / tools that track sales, expenses, incentives, profit, loss, etc
  • Ability to travel to retail locations in divisions / markets weekly
  • BENEFITS :

    A competitive salary along with a full benefits package including medical, dental, Company paid life, short term disability, Voluntary Life, 401K match and a generous Paid Time Off program.

    COMPANY :

    Premium has been pioneering bold retail strategies, tools and technologies since 1985 with a single goal : to help our partners advance their industries and the lives of their consumers.

    Experts in strategy, merchandising, brand advocacy and support, we employ a tailored approach to answering each client’s unique business needs.

    Together with our clients, we're inventing and leading a new era in retail, moving forward by moving beyond what's expected.

    Behind every decision. Premium.

    PREMIUM CAREERS :

    Retail experience? Check. An unbeatable work ethic? Check. A burning desire to be part of a team delivering results for a cutting-

    edge roster of clients? Check. You just might be Premium.

    Propel brands to new heights with integrity and imagination. Join our team and be the next big thing.

    EQUAL OPPORTUNITY EMPLOYEr E-VERIFY EMPLOYER PURSUANT TO CALIFORNIA FCO AND FCIHO, PREMIUM WILL CONSIDER FOR EMPLOYMENT ALL QUALIFIED APPLICANTS WITH ARREST RECORDS, CONVICTION RECORDS, AND THOSE WITH CRIMINAL HISTORIES

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