Retail Staff (Store 5080)
GameStop
Holland, MI3424 West Shore Drive, United States
18d ago

Job Description

PLEASE NOTE : Your application will be considered for all positions within this store. Some positions may not be available in all locations.

Assistant Store Manager will support the Store Manager in all facets of store operations including ensuring that the store staff provides friendly, open and enthusiastic customer service, in person and on the phone.

This includes answering questions and assisting with product selection, purchases, and returns. Ensure that the store is clean, well-

organized, and properly merchandised at all times, and that all policies, procedures, and controls are followed. Supervise up to 5 or more Game Advisors by planning, organizing, and delegating work.

Senior Game Advisor (Shift Leader) - will assist the store management team in supervising all store activities as well as providing friendly, open and enthusiastic service to customers, in person and on the phone, including answering questions and assisting with product selection, purchase, or return.

Assist with store merchandising, inventory control, loss prevention, restocking, store cleaning and maintenance.

Game Advisor (Sales Associate) provide outstanding customer service experience using elements of GameStop's buy, sell, trade, and reservation business model, The Circle of Life.

Working under direct supervision, this position ensures customers are greeted on the sales floor, informed of trade, reservation and loyalty program benefits and thanked.

Game Advisors also share product knowledge with customers, ensures products are easy to see and buy, processes customer transactions, and provides a clean, organized store environment in which to shop.

The principal business outcome for this role is higher levels of overall store performance and customer satisfaction.

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