Accounts Receivable Liaison
Southern Glazer's Wine And Spirits
Rosedale, Maryland, US
1d ago

Job Description

  • Responsible for entering customer payments into AS400, researching and reconciling discrepancies and credits on the customer account.
  • Responsible for updating and maintaining all aspects of customer account portfolio - contact information, notes on account status, courtesy calls and handling customer requests.
  • Work closely with sales and various departments to keep accurate notes on customer account status for delivery information and account payment status.
  • Responsible for a high volume of customer accounts.
  • Work with potential customer and sales department to gather new account paperwork send completed file to accounts receivable supervisor for verification.
  • Perform collection procedures as outlined in SOPs escalate to supervisor as needed.
  • Follow up and review accounts for compliance with Nevada credit law and SOPs notes, courtesy calls, etc.
  • Cash application through various payment methods checks / cash, EFT, Online Bill Pay, Drivers, NSFs and notify customer / sales of term changes
  • Answer driver phone calls / questions thru radio / Nextmail regarding payment / delivery instruction
  • Monthly statement distribution
  • Work with sales and other departments to handle disputes on accounts
  • Able to work independently without supervision
  • Maintain an Account Portfolio of 1,000 accounts with accurate notes and terms for customers
  • Ensure that customer service is held to the highest standard, maintaining good working relationship with outside and inside contacts
  • Qualifications

    Minimum Qualifications :

  • High school diploma and some college coursework or equivalent
  • Two years in accounts receivable / collections
  • Proficiency in MS Office (Word, Excel, Outlook) and proprietary record-keeping database
  • Accurate data entry skills and 10-key by touch
  • Basic understanding of accounting procedures
  • Demonstrate ability to perform job duties with minimal supervision
  • Preferred Qualification :

  • Associate degree with coursework in Accounting / Finance or equivalent experience
  • Experience with AS400 General ledger and account reconciliation experience
  • Demonstrate ability to prioritize assignments / projects and multi-task within restricted time constraints
  • Bilingual Spanish
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