SALES ASSOCIATE
Ralph Lauren
Paris, VA
3d ago

Responsibilities :

  • Maximizes personal sales at all opportunities and provides a friendly and welcoming environment.
  • Communicates effectively with customers to determine needs.
  • Demonstrates ways to increase personal and store productivity.
  • Applies sales transaction knowledge to process routine discounts, holds, gift certificate sales, special orders, exchanges, refunds, credit vouchers and alterations.
  • Handles multiple customers and multiple purchases at fitting rooms by following all policies and procedures for fitting room service.
  • Ensures ease of customer shopping experience through visual presentation and overall store maintenance.
  • Actively participates in all merchandising activities including, but not limited to : daily stock maintenance, product transfers, folding, and floor changeovers.
  • Maintains a professional and personal appearance consistent with established guidelines and dresses with the intention of meeting the Ralph Lauren product and customer profile.
  • Actively supports securing company assets through effective Loss Prevention in compliance with company policies and procedures.
  • Accurately enters all information into register receives payments, issues change and credits processes credit cards and checks according to policy.
  • Job Requirements :

  • Minimum 2 years sales experience or equivalent in a luxury retail environment preferred.
  • Excellent interpersonal, English communication - verbal and written and time management / project skills.
  • Strong planning and organizational skills with a sense of priority for deadlines and attention to detail.
  • Ability to recognize and react to changing work demands.
  • Comfortable and confident in making effective autonomous (and group) decisions in a timely manner.
  • Goal oriented : ability to stay focused on creating winning results.
  • Dedicated to high levels of Customer Service and Sales Productivity.
  • Ability to establish and maintain positive working relationships with management, customers and co-workers.
  • Ralph Lauren is an equal opportunity employer. We offer dynamic career opportunities with growth potential and a generous company discount.

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