Director, Patient Care Services
University of Illinois Hospital & Health Sciences System
Pinckneyville, IL
4d ago
  • Provide direction, leadership and oversight to the Revenue Management Organization Patient Accounting
  • Provide coordination of care and services through the management team of nurses, technicians, professionals and clerical staff.
  • Manage from pre-admission through discharge including monitoring patient care, addressing patient and family needs, resolving obstacles and problems, planning for patient discharge.

  • Develop a therapeutic relationship with patients, family members, visitors and colleagues.
  • Interpret and direct the implementation of nursing philosophy and objectives, departmental policies and procedures, and apply recognized standards of nursing care and practice.
  • Plan, select and devise nursing operations, work methods, procedures, work flow and standards for quality and quantity of work, including staffing standards.
  • Establish, implement and evaluate quality of care. Plan and develop patient safety innovations and practice improvement.
  • Integrate Shared Leadership into clinical practice.
  • Assign, direct and review the work of subordinate supervisors / other nursing personnel. Prepare formal answers to and recommend the adjustment of grievances and disciplinary matters.
  • Prepare budget for assigned area or program and is responsible for adherence to approved budget.
  • Monitor and evaluate operations for compliance with licensure, accreditation and regulatory standards.
  • Determine personnel, material, equipment, and facilities needed to accomplish program goals.
  • Plan, assign and review work of staff to ensure that group objectives are met. Hire, train, develop and manage staff to ensure that a qualified staff exists to meet group objectives.
  • Illinois Registered Nursing license required.
  • A Master’s degree in Nursing or healthcare administration or related field is required.
  • A minimum of five (5) years clinical nursing experience with progressive responsibility, which must include a minimum of three years of Adult Psychiatry experience.
  • Two (2) years previous management experience is required.
  • One (1) year of current hospital inpatient experience is preferred.
  • Strong communication, customer service and decision-making skills; knowledge of budgetary processes and financial principles;
  • knowledge of labor laws, standards of care, and regulatory standards required.

  • Interpersonal skills to successfully interact with Hospital personnel and physicians is preferred. Strong computer skills with the ability to become proficient with applications is preferred.
  • Ability to organized, delegate, facilitate, and prioritize duties required.
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