Wellness Center Supervisor
VIP Petcare
Lodi, CA, United States
5h ago

VIP Petcare is improving the lives of pets and the people who love them! We deliver affordable and convenient veterinary services in a friendly environment and we are currently looking for dedicated, professional team members who have a passion for pet wellness.

Our Wellness Clinics provide high quality preventive and wellness pet care services including diagnostic tests, vaccinations, preventative medications, microchipping, nail trims and a wellness check commensurate with the services administered.

We are looking for a veterinary Wellness Center Supervisor to join our growing team!

  • The veterinary Wellness Center Supervisor will serve as the manager of the Wellness Center Clinic team and is responsible for overseeing day to day operations at their Wellness Center, including daily paperwork and end of day reconciliations;
  • inventory counts and submitting orders; resolving client and staff issues; monitor processes / procedures; and supervise / assist Clinic Assistants to ensure they are providing superior customer service to all clients and support to the Veterinarian.

  • During the clinic, the veterinary Wellness Center Supervisor assists the Veterinarian during examinations and procedures of pets;
  • prepare vaccines and administer according to Veterinarian instructions; make recommendations for services and products to clients based on their pet's lifestyle;
  • collect, prepare, and label samples such as fecal and blood for laboratory testing; properly label and dispense medications;
  • complete Health Certificates; review paperwork with clients and process payments.

    Skills and Abilities :

  • Must enjoy and be comfortable working with primarily dogs and cats of all sizes, temperaments and breeds, including handling and lifting animals as necessary
  • Ability to communicate effectively with public, co-workers, and Veterinarians
  • Strong ability to effectively work with cross-functional teams to direct and lead company initiatives and goals
  • Knowledge of basic sales principles and application while making recommendations to clients
  • Knowledge of principles and processes for providing customer service
  • Ability and high comfort level in approaching host location's customers to educate about our clinics
  • Present professional appearance and positive conduct
  • Punctuality and dependability highly valued
  • Able to work independently without direct supervision
  • Qualifications :

  • High School Diploma or equivalent required
  • Previous experience in a leadership / management role managing a employee base of 3 or more required
  • Previous veterinary clinic experience a plus
  • Previous customer service or sales experience preferred
  • Must be 18 years of age or older
  • Must be able to work schedule, which includes varied days and times, most weekends, and some holiday work
  • Reliable transportation to office
  • Must successfully pass criminal background check
  • Environment and Physical :

  • Must be able to lift up to 150 pounds assisted and 50 pounds without assistance
  • Able to appropriately and safely restrain nervous pets when necessary
  • Stand / walk / move about for prolonged periods of time
  • Work for prolonged periods of time at a desk utilizing a computer
  • VIP Petcare is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

    We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age.

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