No Visa Sponsorship is available for this position.
NetSuiteEducation Services provides comprehensive instructional programs to ensure ourcustomers, partners and employees have the knowledge to achieve the highestlevel of success.
The Education Consultant plays a criticalrole in achieving this objective. They work collaboratively with customers tohelp them build product knowledge, increase user adoption and achieve ROI.
Theydo this by designing and delivering high-quality, process-based tailoredtraining that promotes NetSuite best practices.
This Education Consultant role will focus primarily on direct customersbut may also deliver training to Partners.
The Education Consultant works in ahigh-energy and dynamic environment, delivering training to multiple customersin a variety of industries.
This position is responsible for the delivery ofinstructor-led onsite and virtual end user training.
The Education Consultant works inpartnership with the professional services implementers to assess customertraining needs, develop custom agendas and materials (written and elearningtutorials), and deliver quality training to ensure optimal user adoption.
Education Consultants may deliver additionalservices such as Train the Trainer, Pre-UAT Training and Post Go Live SupportTraining.
Additionally, some EducationConsultants may serve as a Training Project Manager, managing large trainingjobs that require multiple Education Consultants to deliver in a complexenvironment.
Trainingproject team members, administrators and developers is also an integral part ofour charter and essential to customer success.
For some Education Consultants, this role will (in addition to End UserTraining delivery) also encompass the delivery of Project Team Training ineither public or dedicated sessions.
Public courses will be taught using standard materials and taught usinga standard demo database. Dedicatedsessions may be tailored to the need of the client and may be taught using thecustomer environment.
Theideal candidate possesses a passion for training, has excellent communicationskills, can deliver instructor-led onsite and virtual-
classroom sessions, candevelop high impact learning and reference materials, demonstrates excellentattention to detail, cares deeply about customer satisfaction, exhibits strongproject management skills and embraces change.
Each EducationConsultant will belong to an industry team that specializes inSoftware / Services, Retail / General Business / NonProfit or Manufacturing / WholesaleDistribution.
Qualifications / Skills :
Candidatesfor the EducationConsultant roleshould have many of the following qualifications :
The position will deliver on-site training uponrequest, not to exceed 40%.
Detailed Description and Job Requirements
Customizes and delivers education services to external customers.
The Principal Consultant / Instructor is responsible for the success of their assigned Oracle learning management / training event and committed to superior customer service.
They are expected to develop plans for continuous personal and professional growth. The Principal Consultant / Instructor is expected to master new services, technology and internal processes shortly after their implementation.
Manage aspects of the customer event (i.e. instruction, application implementation, environment, setup etc.) to ensure success.
Produce quality deliverables on a project (i.e. assessments, communication, curriculum development, Tutor, eLearning). Ability to teach new technical material and / or implement new Oracle Applications modules with minimal preparation time.
Review methods, processes, training materials and / or project implementation plans. Identify weak areas and suggest methods for improvement.
Meet utilization targets. Travel as needed.
Job duties are varied and complex, needing independent judgment. May have project lead role. BS or equivalent technical experience preferred.
Has obtained one or more industry recognized certifications (OCP, CPA, CPIM). Has 3 plus years technical or professional experience using Oracle products, methods or related software.
Has 3 plus years consulting experience or experience teaching adult learners.