MEDITECH Training Associate
Saint Anne Hospital
Melbourne, FL , US
36d ago

Job Details : POSITION SUMMARY :

POSITION SUMMARY :

Reporting to the Manager of Training, this position will provide implementation and ongoing support for MEDITECH 6.1 throughout the Steward Health Care System.

KEY RESPONSIBILITIES :

  • Execute a training and capacity building strategy for MEDITECH 6.1 across the Steward Health Care System
  • Provide training following MEDITECH 6.1 "go live" dates
  • Provide ongoing training for new hires
  • Act as the primary contact for clients throughout the implementation process
  • Providing customer service and troubleshooting application software issues
  • Working on a team with programmers to resolve any technical issues
  • Interacting with development staff, and mentoring co-workers
  • Processing requests for system enhancements or modifications to our evolving software
  • Designing and maintaining application documentation
  • Updating and maintaining an online project tracking system
  • Assist clinical departments with daily reconciliation of charge
  • Conduct training sessions on the applications with specific Steward workflows;
  • Up to 100% travel within the market to conduct new customer training and reinforcement in addition to possible overnight travel
  • Other tasks as assigned
  • REQUIRED KNOWLEDGE & SKILLS :

  • Experience with MEDITECH 6.1
  • Multi-tasking and communicating with staff members across multiple MEDITECH applications
  • Training experience
  • System implementation experience
  • Strong leadership and relationship-building skills
  • Customer service experience preferred
  • Willingness and flexibility to travel within the United States
  • Revenue Operations experience, including Patient Access, Registration, Scheduling and Charge Capture
  • EDUCATION / EXPERIENCE / LICENSURE / TECHNICAL / OTHER :

    Education : Bachelor's degree or equivalent experienced required.

    Experience (Type & Length) : 10+ years' relevant work experience required.

    Software / Hardware : MEDITECH 6.1; MS Office.

    Position will be based in FL market (Sebastian River Medical Center; Rockledge Regional Medical Center; Melbourne Regional Medical Center) with travel required throughout the division.

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