The Fitness Manager (FM) ensures that the club delivers a high quality fitness experience to all members.
Essential Duties & Responsibilities :
manage a clean, friendly and well maintained club
Ensure that team members consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness
Hires, trains and develops a strong team of Personal Trainers
Responsible for the successful attainment of department targets, including revenue and member retention
Point of reference for fitness expertise within the Club
Conduct weekly (or as-needed) meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals
Manage the Personal Trainer schedule
Mediates club employee relations matters for all club fitness employees
Ensure that all club members have access to a highly trained and professional fitness staff able to provide fitness counseling, training and programs within 24 Hour Fitness standards
Ensure that all Personal Trainers are delivering high quality programs to their clients
Ensure accurate administration of Personal Training including client files, measurement tracking, and workout programs
Regularly train staff on industry updates and coaches personal trainers to be continually successful to ensure that all clients are trained professionally
Direct selling, including achievement of personal monthly sales quotas
Conduct personal training sessions as necessary
1-2 years as a Personal Trainer preferred
Prior management experience in retail / hospitality industry leading 3-10 employees (preferred)
Consultative sales experience (preferred)
Knowledge of Personal Training technique and program design
Must be able to adjust and operate all club equipment
Experience in coaching / motivating groups
Strong interpersonal & communication skills
Possesses a strong member service focus.
Certifications / Educational Requirements :
High School Diploma or GED required
Bachelor's Degree preferred
At least one approved National Personal Training Certification (listed below) :
ACSM, ACE, Cooper Institute for Aerobics Research, C.H.E.K, IFPA, NASM, NCSF, NESTA, NETA, NFPT, NSCA, PTA Global, W.I.T.S
Current Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED)
Physical Requirements :
Ability to work in club office; move about club floors and rooms; review, revise, create club paperwork; communicate with employees, members, and the public.
Regularly required to demonstrate or explain proper physical fitness activities, techniques and procedures. Regularly required to lift up to 50 pounds.
Work Environment :
While performing the duties of this job, regularly exposed to moving mechanical parts
The noise level in the environment is occasionally loud
Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business
This position description intends to describe the general nature and level of work being performed by people assigned to this job.
It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
FUNCTIONAL GROUP Club Management