Remote Technical Support Analyst
VirtualVocations
San Antonio, Texas
2d ago

A software development company is seeking a Remote Technical Support Analyst. Individual must be able to fulfill the following responsibilities : Answer customer phone calls or chat messages Research a customer’s technical issue, using your software product knowledge to help correct a problem Manage customer expectations regarding estimated response times for issue resolution Qualifications Include : Track record of delivering incredible customer experiences Ability to learn and articulate software-

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