Discovery Sales Agent
Wyndham Vacation Ownership is the world's largest vacation ownership company with an impressive list of world-renowned destinations.
We've grown and excelled by remaining true to our corporate values of integrity, accountability and exceptional customer service.
It is the strong values and Count On Me! Service promise of being respectful, being responsive and delivering great experiences exhibited by our team that continues to set us apart from the rest.
This position allows you to greet our owners / guests, build rapport and trust in both yourself and the company, tour our magnificent resort & amenities, and ask them to purchase a trial ownership with Wyndham.
Wyndham Worldwide offers our employees :
Excellent benefits program including company matching 401(k).
Eligibility for our tuition reimbursement program.
Travel discounts at our resorts
JOB RESPONSIBILITIES :
Greet guest after the sales presentation to conduct a survey of guest’s experience and present the trial ownership program in a professional manner, with the goal of selling the program.
Sell non-purchasers on our Discovery trial package by explaining to them how it works and what they receive.
Present company programs and products face to face in a proper, timely and professional manner.
Present appropriate pricing and options in accordance with specified guidelines.
Close and solidify the sale, by asking the guest to purchase according to training specifications and direction of management
Answer all post-sale client inquires to ensure customer satisfaction.
Follow all approved sales closing procedures and complete all appropriate new trial program documentation as required.
Process credit applications, financing options and other sales-related duties.
Achieve established sales goals within established time-frames; establishes commitment to goals, self and the Company.
Adhere to all established sales and corporate policies & procedures.
Maintain the highest level of company / competition product knowledge by attending all required training sessions.
Must maintain performance standards as directed.
Ensure compliance of timekeeping, including clocking in & out procedures and attendance.
Ensure confidentiality in all facets of the job.
Assist in other clerical and analytic tasks as assigned.
Maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and prospects.
Operate office machinery (i.e., computer, copy machine, fax machine).
Perform other duties as assigned.
One (1) to two (2) years of previous sales experience with a strong emphasis in closing , and a proven track record with a strong closing percentage.
Computer proficiency in Microsoft Word, Excel and Outlook.
High School diploma, GED or equivalent.
One (1) year experience in vacation ownership / timeshare sales.
SKILLS Required :
Very strong & proven sales and closing skills.
Ability to make effective sales presentations and work independently.
Energetic, outgoing, tenacious and goal oriented.
Excellent customer service skills.
Excellent interpersonal and communication skills.
Time management; the ability to organize and manage multiple priorities.
Problem analysis and problem solving skills.
Initiative and adaptability.