Information Technology (IT) Professional
On Point Staffing Solutions
Dallas/Fort Worth, TX, United States
2d ago

The IT Specialist installs, modifies and makes minor repairs to personal computer hardware and software systems, and provides technical advice and support to system users.

Essential Functions

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Identifies and procures the hardware and software needed to satisfy user requirements.
  • Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives on users' premises.
  • Loads appropriate software packages such as operating systems, networking components and office applications.
  • Assists in the customization and adaptation of existing programs to meet users' requirements.
  • Provides telephone, in-person and online support to end-users.
  • Coordinates activities with network services and information systems groups.
  • Provides updates, status and completion information to manager and / or users, via voice mail, e-mail or in-person communication.
  • Refers major hardware problems to service personnel for correction.
  • Connects users to networks and provides initial training in facilities and applications.
  • Administers e-mail and anti-virus systems.
  • Rotates daily back-up media.
  • Assists in research and procurement of computer accessories and supplies.
  • Performs other duties as assigned.
  • Competencies

  • Technical Capacity.
  • Thoroughness.
  • Time Management.
  • Communication Proficiency.
  • Supervisory Responsibility

    This position has no supervisory responsibilities.

    Work Environment

    This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

    Physical Demands

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    While performing the duties of this job, the employee is regularly required to talk and hear. This position requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day.

    Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    Position Type / Expected Hours of Work

    This is a full-time position, and hours of work and days are Monday through Friday, 8 : 30 a.m. to 5 p.m.Occasional evening and weekend work may be required as job duties demand.

    Travel

    No travel is expected for this position.

    Required Education and Experience

  • High school diploma.
  • 2 years of relevant experience.
  • Preferred Education and Experience

  • Associate's degree in technical field.
  • IT Augmentation Services to be provided by the positions listed below :

  • Network Engineer
  • Senior Developer
  • Sr. Oracle Application Systems Administrator
  • Senior Business Analyst
  • Senior Security Analyst
  • Senior System Analyst
  • Server Administrator
  • Senior Network Engineer
  • Senior Oracle Application / Database Developer - Functional Support
  • Senior Server Administrator
  • Senior SQL Database Developer
  • IT Enterprise Applications Architect
  • IT Enterprise Architect
  • IT enterprise Server & Storage Architect
  • Senior Project Manager
  • Quality Assurance Analyst
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