Position Overview : The Recovery Support Specialist assists substance abuse, mentally impaired, and emotionally disturbed patients, working under direction of nursing and medical staff.
May assist with daily living activities, leads patients in educational and recreational activities, or may accompany patients to and from examinations and treatments.
May restrain violent patients. Includes psychiatric orderlies. Participates in the delivery of individual client care. Specific Responsibilities :
Monitors patients, provides security checks through shift, completes documentation to include but not limited to log book, level cards, monitors patient's activities and records patient behavior.
Assist in telephone intakes.
Participate in direct patient care including ensuring patient safety, interacting therapeutically.
Assist in activities of daily living transports; assists with physical de-escalation and the monitoring of patients.
Understands the principles of 12-Step Programs and how they apply to the recovery process of the addicted client.
Aids and instructs clients in facilitation and presentation of the 12-Step self-help recovery groups.
Flexible to meet patient and staff needs.
Identifies and documents adolescent client behaviors.
May be required to transport patients to and from appointments. Minimum Qualifications :
High school diploma or equivalent and one-year experience working with addiction services;
Excellent organizational skills with the ability to prioritize workload and meet deadlines.
Must be able to work in a fast-paced environment.
Must have strong knowledge of a variety of computer software applications in word processing, spreadsheets and presentations (MS Word, Excel, and PowerPoint).
Some familiarity with behavior modification or 12-step modality Understands need for and maintains.
Demonstrates appropriate confidentiality at all times when interacting with patients, residents, families, visitors, referral sources and all other contacts.
Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including coworkers, patients, residents, visitors, families and referral sources.
Customer Service : Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer within the resources that can be made available.
Problem Solving : Identifies problems, involves others in seeking solutions, and conducts appropriate analyses, searches for best solutions;
responds quickly to new challenges.
Communication Proficiency : Comfortable using a broad range of communication styles, and ability to choose appropriate, effective ways to communicate to different audiences in diverse situations.
Flexibility : Is open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles.
Adjusts rapidly to new situations warranting attention and resolution.
Time Management : Uses his or her time effectively and efficiently; concentrates his or her efforts on the most important priorities;
adeptly handles several tasks at once.
Work Environment : This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
The noise level in the work environment is usually moderate. Physical Demands : While performing the duties of this position, the employee is regularly required to talk or hear.
The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand;
walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and / or move objects up to 25 pounds.
Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.
Travel : Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.