Responsible for the daily response of service calls of a mechanical nature at our customers jobsites. When heavy or mobile equipment breaks down at a construction site, it may be too difficult or expensive to bring into a repair shop, so the shop will send a person in this position to the site to make repairs.
Field service technicians work outdoors and spend much of their time away from the shop while driving trucks specially equipped with the replacement parts and tools needed to complete the job.
This is a non-exempt level position.
Essential Duties and Responsibilities :
May or may not include :
Organizational Relationships :
This position reports directly with the locations Service Manager. There will frequently be times where this position will need to communicate with other shop supervisors or mechanics in this location.
Occasionally, queries will need to be made to the parts personnel.
Physical Requirements :
Ability to lift, push, or pull equipment weighing up to 50 pounds, the agility to climb over and into equipment and the dexterity to work at heights over 10 feet.
stoop, kneel, bend, crouch, or crawl. Specific vision abilities required by this job include close vision.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment :
Field Service Technicians usually spend the majority of their time in outside weather conditions and are required to travel to local jobsites to repair vehicles and equipment.
This position often is required to lift heavy parts and tools, handle greasy and dirty parts, and stand or lie in awkward positions.
Although some jobsites may be drafty and noisy, technicians usually work in well-lit and ventilated areas. These jobsites may contain a number of hazardous areas however, accidents normally can be avoided as long as safety practices are observed.
While driving, Field Service Technicians are exposed to noise and minor vibration levels, occasional poor weather conditions and busy traffic settings.