Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group’s member companies are subsidiaries of American Financial Group, a Fortune 500 company.
We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.
Oversees development, installation, modification, performance, and availability of IT operating environments, infrastructure applications and data center facilities.
Develops policies and procedures related to the deployment and maintenance of the organization's IT operating environments, infrastructure applications, data center facilities and disaster recovery.
Explores the future IT operating environment and infrastructure needs of the organization and provides technical leadership to the team.
Provides support for strategic initiatives throughout IT with a focus on infrastructure
Participates in Change Management and Problem Management Activities
Tracks and reports on IT operating environment availability
Responsible for performance and coaching of staff and decisions regarding talent selection, development, and performance management.
Ensures new members of the team receive proper training.
Ensures that the team meets performance targets.
Expert knowledge of IT operating environments, disaster recovery, infrastructure applications and databases.
Expert knowledge of solution engineering. Partnering with IT customers to develop the appropriate hosting environment that that meets their needs as well as security and infrastructure standards
Ability to orchestrate and coordinate work of others.
Ability to set goals for performance and deadlines in ways that comply with company's plans and vision.
Ability to be a hands-on Supervisor, performing work of the team when necessary to meet commitments.
Advanced levels of analytical, problem-solving, critical-thinking & communication skills.
Ability to navigate complex organizational structures & the relationships within, negotiate between competing objectives & priorities and help resolve conflicts, while maintaining the integrity of those partnerships.
Exhibits business knowledge of insurance or finance.
Excellent oral, written, and interpersonal skills.
Ability to define / lead best practices around process and business analysis tools.
Superior ability to self-manage and stay on track with commitments; resourceful in solving problems and removing impediments.
Ability to think creatively, champion new ideas and challenge the status quo.
Adaptable and effectively cope with rapidly changing business landscape.
Requires advanced technical knowledge
Windows and Red Hat Server operating systems
Applications & Support tools (SCCM, Satellite, Puppet)
Data center facility software and hardware
Web hosting (IIS, Tomcat, Apache)
Patching and vulnerability management
5 or more years of data center management experience
10 or more years of related experience as IT or Business Analyst that includes researching, testing, documenting and / or maintaining applications or using applications in a business setting
5 or more years of cloud services experience, preferred
Commercial Insurance experience, preferred
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