Great American Insurance Group
US, OH, Cincinnati
3d ago

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group’s member companies are subsidiaries of American Financial Group, a Fortune 500 company.

We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.


  • Oversees development, installation, modification, performance, and availability of IT operating environments, infrastructure applications and data center facilities.
  • Develops policies and procedures related to the deployment and maintenance of the organization's IT operating environments, infrastructure applications, data center facilities and disaster recovery.
  • Explores the future IT operating environment and infrastructure needs of the organization and provides technical leadership to the team.
  • Provides support for strategic initiatives throughout IT with a focus on infrastructure
  • Participates in Change Management and Problem Management Activities
  • Tracks and reports on IT operating environment availability
  • Responsible for performance and coaching of staff and decisions regarding talent selection, development, and performance management.
  • Ensures new members of the team receive proper training.

  • Ensures that the team meets performance targets.
  • Qualifications

  • Expert knowledge of IT operating environments, disaster recovery, infrastructure applications and databases.
  • Expert knowledge of solution engineering. Partnering with IT customers to develop the appropriate hosting environment that that meets their needs as well as security and infrastructure standards
  • Ability to orchestrate and coordinate work of others.
  • Ability to set goals for performance and deadlines in ways that comply with company's plans and vision.
  • Ability to be a hands-on Supervisor, performing work of the team when necessary to meet commitments.
  • Advanced levels of analytical, problem-solving, critical-thinking & communication skills.
  • Ability to navigate complex organizational structures & the relationships within, negotiate between competing objectives & priorities and help resolve conflicts, while maintaining the integrity of those partnerships.
  • Exhibits business knowledge of insurance or finance.
  • Excellent oral, written, and interpersonal skills.
  • Ability to define / lead best practices around process and business analysis tools.
  • Superior ability to self-manage and stay on track with commitments; resourceful in solving problems and removing impediments.
  • Ability to think creatively, champion new ideas and challenge the status quo.
  • Adaptable and effectively cope with rapidly changing business landscape.
  • Requires advanced technical knowledge
  • Windows and Red Hat Server operating systems
  • Server hardware
  • Applications & Support tools (SCCM, Satellite, Puppet)
  • Data center facility software and hardware
  • Web hosting (IIS, Tomcat, Apache)
  • Disaster recovery
  • Patching and vulnerability management
  • 5 or more years of data center management experience
  • 10 or more years of related experience as IT or Business Analyst that includes researching, testing, documenting and / or maintaining applications or using applications in a business setting
  • 5 or more years of cloud services experience, preferred
  • Commercial Insurance experience, preferred
  • Not ready to apply? Build your career profile here to connect with us!

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