Compliance Team Administrator
Wren Kitchens
3d ago

This year also saw Wren named #1 best retail place to work in the UK by Indeed. In addition to this, The Telegraph recognised us as the fastest growing bricks and mortar retailer with annual sales of over £500m and the Sunday Times ranked us as the 12th largest privately owned company in the UK.

The team behind Wren Kitchens have been an industry leader in kitchen manufacturing for both the UK and US markets for 40 years, and has now become the UK's fastest growing designer, manufacturer and retailer of fully assembled kitchen cabinets.

We already have over 80 showrooms across the UK, and plan to continue our expansion with many more. We have a long heritage in the kitchen industry and we are passionate about kitchens and providing a great customer service.

Come and join our team and be a part of our success story!Due to continued growth, we’re looking for a Head Office Compliance Team Administrator to support the head office and showroom-

  • based Compliance Officers. As a Compliance Team Administrator you’ll work 40 hours a week, Monday to Friday. The critical purpose of the role will be to;
  • Liaise between the NCM and Directors / Department heads to make sure task is completed on time and to a suitable level. Support the running of the compliance team through monitoring document returns.

    Support the Compliance team through highlighting to retail planner errors on daily reports. Support the head office and showroom-

    based Compliance Officers with any queries regarding hotel bookings, absence, holidays etc. Maintain a clear log of all impending and in progress tasks within the compliance team.

    Maintain a clear communication channel for Compliance Officer improvement feedback within the business. Main responsibilities : Maintain list of actions required and works pending for the NCM.

    Attend meetings with NCM and other stakeholders within the business and detail actions required. Maintain active communication channels between Compliance and other departments during NCMs time away from Head Office.

    Manage feedback log listing opportunities identified within the planner, systems and training to improve efficiencies. Monitor report returns from the Compliance team to make sure all documents are returned on time.

    Audit compliance documentation to ensure standards are being met. Review holiday requests and accept / decline based on the pre-

    agreed framework. Complete return to works with all COs the morning of their first day back after any absence. Ensure in advance of all regional meetings all documents are prepared and accommodation is booked.

    Contact designers who appear on common error reports to make sure the orders are correct and the customer journey is not impacted.

    Desired skills & knowledge : Exceptional organisational skills Exceptional time management skills Excellent process management skills Excellent communication skills -

    both written and verbal Knowledge of kitchen installation and legislation Knowledge of compliance processes *Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed.

    Please see the DBS policy on our careers site for more information.

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