Loan Coordinator - Floater
Home Point Financial
Ann Arbor, MI, US
2h ago

Home Point Financial Corporation (HPFC) is a rising star in the financial services industry. At Home Point, we created a culture that encourages community, caring and open communication.

We want our associates to speak up, become innovators and make impactful changes no matter what position they hold within the company.

What makes our team special? Our We Care approach in all that we do. At HPFC we collaborate, question the norm, reinvent and help each other succeed.

If you thrive in a fast-paced environment and are looking for an opportunity to develop your career, then we have a great opportunity for you!

Home Point Financial Corporation (HPFC) is a rising star in the financial services industry. Our leaders are the best of the best experts in their field who are passionate about residential mortgage products and services.

Our team is a group of natural entrepreneurs who are intent on doing the right thing for our clients, our business, and our industry.

What makes our team special? Our We Care approach. We Care about effective communication, thinking outside the box, pushing the limits, and helping each other succeed.

Description :

Loan Coordinator - Floater is expected to perform a variety of duties using comprehensive knowledge of policies and procedures for loan products, while providing excellent customer service.

Essential Functions :

  • Responsible for providing team coverage when Loan Coordinators are out of the office, while maintaining a small pipeline
  • Provide excellent customer service to our brokers, as the main point-of-contact for Loan Coordinators who are out of the office
  • Proactively managing a pipeline of up to 30 loans, to meet closing dates within rate locks / purchase contract dates
  • Review all loan documentation submitted by Brokers to clear associated conditions (when authority level allows) or send to Underwriting within required SLA
  • Complete all data entry associated with conditions received in Encompass
  • Compete / Facilitate additional loan functions such as ensuring correct transcripts are ordered,obtain all required disclosures, request settlement agent and condo approval, etc.
  • Keep Brokers and Account Executives informed on loan status and next steps
  • Respond to emails and / or voicemails within 2 hour SLA
  • Skills and Qualifications :

  • 3-5 years Processing Experience
  • Knowledge of FHA Conventional VA and USDA loans required
  • Knowledge of compliance including ATR / QM and TRID required
  • Knowledge of Encompass and paperless environment ideal.
  • Home Point Financial Corporation (HPFC)

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