Senior Manager Sourcing Operations
Job Locations US-CO-Lone Tree Requisition ID 2019-45123 Posted Date 3 hours ago(8 / 13 / 2019 11 : 39 AM) Category Human Resources & Administrative Position Type Full time
Corporate Vendor Management (CVM) at Charles Schwab & Co. is responsible for implementing a firm-wide, end-to-end vendor relationship management process to maximize vendor performance and value.
CVM provides strategic sourcing support; identifies, mitigates, monitors, and manages vendor risk; and assists Schwab in meeting regulatory and compliance requirements.
The CVM organization is currently seeking to further support and strengthen its existing Strategic Sourcing organization, enabling increased value delivery through a focus on process improvement, operational excellence and automation.
What you’re good at
The Senior Manager, Sourcing Operations, will play an essential role within Corporate Vendor Management (CVM) by focusing on key areas including process improvement, technology enablement and automation, providing the Sourcing organization with project management leadership and execution expertise.
The Senior Manager position will not manage people; it is an individual contributor role.
Process ImprovementIdentify program maturity needs, design and maintain implementation plans to address identified opportunitiesAssist Sourcing stakeholders in identifying project objectives, tasks and prioritiesLead identified projects to assess and streamline policies, procedures and standards for the Strategic Sourcing programBuild cross-
functional alliances and relationships to support complex processes; facilitate cross-functional calibration sessions to ensure alignment and consistencyDrive the successful adoption of change across the functionEstablish process and cadence to review and perform gap analysis of sourcing programCreate and update workflow designs and written descriptions of processes supporting the Sourcing program
Communications & TrainingDevelop and maintain content and cadence for key stakeholder communicationsDetermine delivery and creation of performance reporting / benefits tracking.
Strengthen interlock with Finance stakeholders for the review and reporting of financial benefitsDesign and implement calendar of training for Sourcing managers, working with stakeholders and subject matter experts for the delivery of training
Technology Enablement & AutomationExamine processes, seeking ways to automate manual methods or enhance existing processes for efficiencyRepresent the Sourcing organization’s requirements in the design and implementation of a future-
state Source-to-Pay platformDirect the design and enhancement of program dashboards, scorecards and functional metrics associated with reporting Sourcing program performance to senior managementCoordinate efforts to convert current manual reporting into available tools and repositories to allow for reporting automation and enhancementsExplore and oversee enhancements needed to the in-
house and third party-developed management dashboards and tools
What you have
5+ years of experience in financial services (may include service, operations, process, project, and management experience)
5+ years of experience in process improvement (Lean Six Sigma Black Belt or Lean Master preferred)
3+ years of experience in sourcing in a corporate environment, including exposure to category management, strategic sourcing, vendor management, risk management and / or procurement functions and concepts (required)
3+ years of business / system analysis
Experience in organizational change management (preferred)
Proven track record of building effective working relationships with senior level business partners and internal / external stakeholders
Self-starter, able to manage multiple projects and succeed in a dynamic, fast-paced environment with minimal direction
Ability to translate business needs into business requirements, and then implement
Flexible and adaptable in handling / implementing change and understands how change will impact the team, internal Business Partners and vendors
Strong oral and written communication skills
Strong analytical skills, ability to research problems, determine root causes and solutions
Proficiency in Excel (required) and experience with Tableau, Ariba, Archer, Hiperos, PeopleSoft and / or Access is a plus
Experience in developing and delivering executive level PowerPoint reporting
Bachelor’s degree or equivalent experience