Job Title : Stock Clerk FLSA : Non-Exempt
Location : Fulfillment Center Revision Date : 09 / 2016
General Function :
Ensures the trucks are unloaded and merchandise is stocked and stored in an appropriate and orderly manner. Opens containers, stocks shelves, and rotates product where necessary.
Reporting Relations :
Accountable and Reports to :
Director; Manager Of; Assistant Managers, Human Resources / Accounting Manager
Primary Duties and Responsibilities :
Adheres to company policies and individual center guidelines.
Reports to work when scheduled and on time.
Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call including taking customers’ orders.
Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
Provides prompt efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important person.
Unloads trucks and breaks down pallets; pulls pallets to back room, breaks down pallets to match up with the aisle, sort’s items from pallets to like items from the warehouse as necessary.
Opens containers, stocks shelves, runs overstock on risers and rotates product.
Organizes stock for greatest efficiency, cleans and restocks damaged items.
Tags the shelves with overstock in the back room and understock drawers.
Reports all new or different items for the scanning coordinator for input into the system.
Helps train new employees for facing pull downs, order tags, UPC’s, stocking, etc.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Secondary Duties and Responsibilities :
Assists in other areas of center as needed.
Performs other job related duties and special projects as required.
Runs back stock and understock as needed.
Sets and resets new items.
Education and Experience :
High school or equivalent experience. Six months or less of similar or related work experience.
Physical Requirements :
Must be physically able to exert up to 100 pounds of force occasionally; exert up to 50 pounds of force frequently; and exert up to 20 pounds of force constantly to move objects.
Must be able to be on feet (standing and walking) for 6-8 hours a day.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
Must be able to perform the following physical activities : Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Knowledge, Skills and Abilities :
Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
Must be able to solve arithmetic calculations involving fractions, decimals, and percentages.
Must have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
Working Conditions :
This position is exposed to dirt, noise, equipment movement hazard, and chemicals / solvents daily. This position is also occasionally exposed to temperature extremes and the potential for electrical shock.
Equipment Used to Perform Job :
Power jack, compactor, fork lift, scales, RPM, Telexon ordering unit, C.A.R.S. system and check register.
Has daily contact with suppliers / vendors, employees and office personnel. Occasional contact with federal or state regulatory agencies regarding inspections.