Inside Sales Account Manager
SolarWinds Worldwide, LLC
Morrisville, North Carolina, US
4d ago


SolarWinds MSP is the global leading provider of complete IT management and Automation solutions for Managed Service Providers (MSPs).

SolarWinds MSP has an award-winning and industry’s #1 RMM and MSP Service Automation Platform. SolarWinds MSP has a proven track record of helping MSPs standardize and automate the setup and delivery of IT services in order to achieve true scalability.

Thousands of MSPs use SolarWinds MSP solutions to deliver scalable, flexible, profitable managed services to over 100,000 SMBs worldwide.

The Account Manager is proactive and consultative in phone sales, responsible for selling SolarWinds MSP software solutions to current customers in an assigned territory.

This person will work collaboratively with the Sales Leadership Team and cross functional team members to develop and manage customer accounts.


Develop and apply thorough understanding of SolarWinds MSP products, sales methodology, and processes to retire assigned quota via growth of assigned territory through prospecting, ownership of a sales pipeline, and collaboration with Sales Leadership.

Demonstrate advanced ability for multi-product sales, attaching other SolarWinds MSP products to current RMM customers.

Cultivate and leverage relationships with key partners to drive sales outside of core territory calling duties.

Well versed in SFDC and ensures accurate and timely forecasts as well as opportunity updates for management visibility in sales pipeline.

Complete and thorough ability to perform product presentations to customers focusing on selling and positioning SolarWinds MSP solutions


Bachelor’s degree (Preferred but not required)

1-3 years of proven inside sales success experience in rapidly changing dynamic environment (preferred but not required)

Proven track record of meeting or exceeding assigned quotas

Successful history of close rate percentage as part of career path previous sales roles

Storage, Network or Remote Management experience a plus

Proven ability to succeed on a team in a fast-paced sales environment

Demonstrated ability to communicate technical and business concepts via telephone and web based presentations

Ability to identify new and existing opportunities through sales methodology

Proven self-starter with motivation and ability to manage multiple tasks management, project leadership and / or participation and responsibilities

Strong organization and time management skills to manage multiple responsibilities efficiently

Solid demonstrated knowledge of products and solutions with growing ability to identify customer business challenges and position the value proposition of SolarWinds MSP Solutions.

History of successful target attainment and Key Performance Indicators (KPIs) in previous Inside Sales roles

Use of applied advanced knowledge of pipeline and opportunity management in SFDC and other reporting tools

Excellent verbal and written communications skills

Expert knowledge of MS Outlook and advanced knowledge of MS Office Suite and functional computer use

Demonstrated commitment to refining and improving prospecting sales technique.

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

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