Senior Technical Support Engineer
Veritas Technologies LLC
Roseville, MN
5d ago

As a part of Customer Focus Team, you will work in a highly skilled team to solve interesting technical problems, resulting in successful deployment of products.

In addition to working with a world class engineering team, you will also have the opportunity to interact with customers and experience real-

world application of products. This is a high impact role and exposes you to a variety of growth avenues

  • Collaborate with Engineering, Tech Support and Product Teams to learn customer deployment scenarios, requirements and use cases
  • Solve critical technical issues by handling customer escalations and providing solutions in a timely manner
  • Work with cutting edge technologies in the areas of data crawling, search engine, information retrieval and database technologies
  • Work in an agile and fast paced environment to deliver long-term solutions across feature set, on a demanding timeline
  • Collaborate with high-caliber teams across the board : Core Engineering, Quality Engineering, Tech Support, Product Management and Sales
  • 6+ years of hands-on experience in systems software development, preferably on Linux / UNIXKnowledge of storage domain technologies such as Logical Volume Managers, Filesystems, Snapshots, Disk Arrays ,SAN and NAS Devices is a mustAdvanced programming skills in C / C++ / Java and scripting languages -

    Perl, Python, ShellHands-on experience in technologies, including in Angular JS, JavaScript, CCS, HTML, DHTML, XML, Node.

    js, Express, Django, Servlets, JSP, AJaXExperience with creating interactive data visualizations / dashboardsExperience designing and developing RESTful APIsFamiliarity with the whole stack including databases, protocols, and web server optimizationDeep understanding of computer architecture, data structures and algorithms, virtualization technologiesPrior experience with storage and network stack is a mustExperience developing products and applications in Distributed systems areaBachelor’s or Master’s degree in Computer Science or related field

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