Job Description : I.JOB SUMMARY
Resolve customer invoicing issues by monitoring and investigating outstanding activity. Expedite the collection of revenue.
II.ESSENTIAL DUTIES AND RESPONSIBILITIES
1.Establish customer invoicing rules to allow for correct billing.
2.Research and correct customer invoice issues. Resolve the root cause to avoid future issues.
3.Assist other collection in resolving the root cause issue.
4.Research invoices for missing data needed for processing, contacting terminal personnel and / or customers. Make corrections to accurately reflect customer information to appropriate freight bill.
5.Correct freight bills as needed in accordance with established guidelines.
6.Process email communications related to Invoicing.
7.Contribute to process improvements.
1.High School Diploma or equivalent.
2.Experience in PC applications and mainframe systems.
3.Attention to detail.
4.Effective verbal, written and interpersonal communication skills.
1.College level business courses.
2.Knowledge of transportation industry.
3.Ability to review and interpret freight bills.