Transportation Dispatcher - Night Shift
Burris Logistics
Orlando, Florida
8d ago

Dispatcher

The individual in this position will monitor all loads under dispatch authority to provide safe and on-time service to our customers, vendors and distribution centers.

Essential Functions

  • Embody the Burris Philosophy of Make It Happen, Get It Right, I am Burris
  • Regular and consistent attendance
  • Monitors all loads under dispatch authority for on-time service, communicating status updates to include time changes, appointments, and updates to customers and vendors as necessary
  • Monitors temperature of all loads under dispatch authority
  • Prepare daily dispatch schedule for drivers and equipment
  • Supports Load Planners utilizing dynamic routing program to efficiently route outbound product
  • Supports Backhaul Analyst to seek out and schedule backhauls where appropriate; provide inbound report to receiving
  • Maintaining backhaul confirmation and communicating information to drivers
  • Build and update inbound and outbound orders in dispatch program
  • Acts as a primary contact for Drivers, responding promptly to driver’s inquiries regarding, but not limited to, breakdowns, directions,
  • and product delivery discrepancies

  • Maintains driver, load and service information in transportation management system
  • Conduct driver check-in and check-out process
  • Record and report driver accident occurring while under dispatch
  • Shared responsibility with Transportation Supervisor to monitor drivers’ hours of service (HOS) to prevent DOT violations
  • Maintains departmental shift notes
  • Maintaining accurate equipment availability lists
  • Assisting with obtaining details initial accident and workers compensation reports if a supervisor is unavailable
  • Adjust delivery and backhaul assignments to accommodate breakdowns, late trucks, and other changes
  • Identify and notify substitute drivers
  • Interface with 3rd party carriers to procure transportation and monitor load progress while under dispatch
  • Maintain required productivity level
  • Continuously promotes driver safety
  • See what it's like to be a Dispatcher at Burris Logistics by watching our video here.

    Knowledge, Skills, and Abilities

  • Education - High school diploma or GED. College coursework, continuing technical education or comparable business experience preferred
  • Basic knowledge and understanding of Department of Transportation (DOT) Hours of Service
  • Able to speak, read, write and understand English
  • Ability to read conventional and electronic mapping
  • Knowledge of Transportation Management Systems (TMS) preferred
  • Proficient in computer usage to include email, word processing and spreadsheets
  • Ability to remain calm and focused while prioritizing requests from multiple sources
  • Accuracy and attention to detail
  • Ability to accommodate flexible schedules to meet the needs of the customer including nights, weekends and holidays if needed
  • Certifications preferred (such as Commercial Drivers License, Logistics Certification, Lean Six Sigma)
  • Ability to utilize equipment for the job such as computers, cell phone, phone, handheld trackers, copiers, scanners, printers, tractor mobile comm devices
  • Ability to Travel (less than 10%)
  • Physical Demands

  • Must be able to lift up to 25 lbs. occasionally
  • Must be able to sit on an almost continual basis and stand, walk, bend, or squat on an occasional basis in a normal office environment
  • Must be able to stand, walk, bend, squat on a frequent basis while in the warehouse environment
  • Must be able to adjust to fluctuating temperatures and occasionally withstand freezing temperatures as low as -20 degrees Fahrenheit
  • Must be able to occasionally work while wearing Personal Protective Equipment (PPE)
  • Perform additional duties as needed and / or assigned
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