HOW YOU’LL CONTRIBUTE
Use your passion for exceptional service to inspire your team to excellence through extensive training, coaching, and mentoring.
Guide the team to achieving success in measureable goals specific to sales volume and return business.
Drive sales and oversee the tuxedo-rental business while assisting store management in day-to-day store operations
Retain, implement, and ultimately train the business practices related to driving tuxedo-rental volume
Market the store tuxedo-rental business by attending all area bridal shows and marketing to prom customers as directed by management
Provide world-class customer service by building quality relationships with customers and following up on all customer requests and concerns in a timely manner
Serve as a coach and role model to the store team by providing constructive feedback and demonstrating servant leadership
WHAT IT TAKES
The outgoing, detail-oriented, service-minded retail store formalwear manager we seek should have these qualifications :
Three or more years of retail sales and customer service experience
Effective interpersonal, organizational, leadership, and verbal / written communication skills
Excellent organizational skills and ability to adapt quickly to changing priorities
Ability to work a flexible schedule, including nights, weekends, and holidays