The Mail Operations Pharmacy Technician 2 investigates and analyzes credit applications and follows up on outstanding debts so that the organization is not exposed to unacceptable credit risk.
The Credit & Collection Representative 2 performs varied activities and moderately complex administrative / operational / customer support assignments.
Performs computations. Typically works on semi-routine assignments.
Scope of Role and Responsibilities :
Identifies and collects overdue accounts to minimize outstanding debts. Performs research and resolution for members regarding their financial account via the phone.
Retains membership and assists members in making payments for past due balances. Corrects any administrative and / or service problems relating to members plan.
Communicates any trends and / or problems. Decisions are typically focus on interpretation of area / department policy and methods for completing assignments.
Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization / timing, and works under minimal direction.
Follows standard policies / practices that allow for some opportunity for interpretation / deviation and / or independent discretion.
Are you a fit?