Manager In Training
iMobile
Baltimore, MD, US
2d ago
  • Responsible for day to day operations
  • Direct supervision of retail store employees including, job descriptions, interviewing, training, scheduling, performance reviews
  • Hold team accountable for production and quality
  • Coordinate sales promos and merchandising
  • Fully knowledgeable on all retail systems and procedures
  • Conduct ongoing recruiting and hiring of retail store team members
  • Utilize customer feedback to reinforce and improve the quality of service and customer satisfaction
  • Manage staffing levels and create schedules that support customer service and daily operations within budget
  • Recognize and respond to performance issues, with honest and direct communication, enforcing disciplinary guidelines
  • Deliver consistently balanced results, drives for financial performance both "top & bottom line"
  • Ensure the accuracy, completion and reconciliation of all financial transactions and operation of point-of-sale terminals
  • Maintain cash control and reviews all sales discrepancies
  • Monitor inventory in / out on a daily basis
  • Compute weekly sales reports for management
  • Flexible times of availability needed : able to work 40 hours or more per week, must work a majority of Saturdays and busier customer traffic times, weekends, holiday, etc. when needed

    Retail Store Manager Requirements :

  • Minimum three years of retail, customer service management or related experience and / or training Management of Wireless retail store or other wireless products
  • Must have prior sales experience, preferably in wireless
  • Experience in an environment requiring multi-tasking
  • Experience in improving customer service, teaching customers about products, improving
  • inventory system efficiency, and / or improving processes is essential
  • Experience in employee management and ability to get measurable results
  • Managers have a great deal of freedom to manage the organization and must be a self-starter with a "whatever it takes" mentality

  • Successful Managers should be innovative self-starters with the ability to see the big picture while not losing touch with day-to-day operations
  • A strong work ethic, enthusiastic personality, self-confidence and intelligence
  • Must be able to pass background check

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