As an Assistant Service Manager, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections with guests while delivering outstanding service.
You will also become familiar with managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest.
We encourage you to allow us to invest in your success as you invest in ours; apply today!
Responsibilities will include, but will not be limited to :
Drive and reach sales goals through guest interactions including tire and service sales
Build guest relationships and ensure guest satisfaction through being the liaison between technicians and guests
Effectively manage the service department as needed
Contribute to training and development of service department associates
Articulate all warranties, promotions, and advertisements
Utilize tools provided to make recommendations to guests based on manufacturing guidelines
Maintain a clean and safe work and guest area
Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.
Basic Qualifications :
Minimum 1 year of previous Automotive Service department experience
Valid driver's license
Must be at least 18 years of age
No relocation is being offered for this position
Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
Preferred Qualifications :
High School Diploma or GED
Previous management experience
Previous automotive service sales experience
Position Criteria :
Strong work ethic; independently motivated to produce results with limited influence from others
Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
Ability to review, analyze, and interpret information, identify problems, and make decisions
Ability to read, understand, and follow procedures and guidelines
Depending on location, our stores may be open 7 days a week from 7am-8pm, which may include weekends and some holidays
Ability to follow established safety policies and procedures