Maintain safety as the top priority in all aspects of our work, for our Team Members, customers, and products.
Coach the team so everyone can help drive incredible store success. Hold the team accountable to exceptional product quality, service, store conditions and cleanliness.
Hold yourself accountable to the highest operational standards.
Support front-line leader decision making through coaching and collaborative action planning in order to meet or exceed key performance metric targets / projections.
Execute merchandising plans timely and completely and build upon the prescribed plans to achieve maximum sales and minimal shrink.
Take an active approach in assessing the market where operating and develop relationships and partnerships within the building and in the community.
Share and promote vision with Team Members and customers and is passionate about the quick service restaurant concept.
Recognize business trends and opportunities within the store, market and organization and proactively manages inventory levels to increase sales, control costs, and reduce waste.
Allocate resources and prioritize work through effective scheduling, managing of labor and productivity and delegation of tasks and responsibilities.
Assess staffing levels and hiring needs within the store. Coach and consult with front-line leaders and share responsibility for applicant review, conducting interviews and completing the hiring and on-
boarding process. Support continuous development of front-line leaders through clarification of selection and hiring expectations.
Encourage Inclusion and Diversity when making hiring decisions.
Promote ongoing professional development of all Team Members and front-line leaders through the talent management processes (development plans, career pathing discussions, and special projects).
Apply a philosophy of "finding and developing my own replacement."
Provide continuous support and coaching to Team Members and front-line leaders related to a safety, sales, service and performance culture.
Utilize recognition to maintain successful performance. Model core values and possesses skills for success. Inspire others through passion, integrity and a dedication to the business.
Provide appropriate training for Team Members and front-line leaders and validate all are trained to perform their jobs safely and effectively with Customer Service being a priority.
Adhere to work designs for Team Members and front-line leadership tasks and responsibilities and utilize problem solving techniques to make performance improvements within the store.
Ensure conditions throughout the store meet or exceed all internal and external standards, compliance, and regulations.
Responsible for continuos assessment of standards, compliance, and regulations, and communicating any deficiencies immediately to supervision.
Responsible for budget development, expense control and / or revenue generation for a department.
Responsible for direct and indirect supervision of team members in one or more departments.
Reports To : District Leader, Training-GGO
Education and Training Required
High school diploma or equivalent
Extreme Outdoor temperatures
Inclement weather (hot / cold, snowy, rainy)
Normal store environment with no continuous exposure to extreme temps, dust, etc
Carrying Up to 50 pounds
Lifting Up to 50 pounds
Gets Things Done
Respect for Self and Others
Business and Financial Acumen
Builds High Performance Teams
Communicate w / Courage & Impact
Manages Team Execution
Strategic Thinking & Planning
Ice Coffee Machine
Bag in box machine
Merry Chef (Oven)
Motorola Hand Held Gun (Receiving)
Stand-up Lotto Machine
Texlon Ordering Machine
Watchguard Detergent Dispenser
Car Wash Equipment
Licenses / Certifications Desired
Food Safety -