On Lok Lifeways
We are a non-profit committed to our participants. On Lok Lifeways PACE long term senior care is provided by On Lok Senior Health Services, a 501(c)(3) non-profit
Dedicated to The Care of Elders :
On Lok, Inc. is a not-for-profit organization founded in the early 1970s by a group of citizens concerned about the plight of elders and the lack of long term options in the community.
On Lok, Inc. serves as the administrative arm of a group of five affiliated non-profit organizations. Its functions include research and development, human resources, fundraising and management information systems.
We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare.
Join our team of leaders to begin a rewarding career!
POSITION SUMMARY : Under the direction of the Director of Clinical Services, the Nurse Manager is responsible
for providing leadership and direction to the nursing department (clinic and home care
departments) and integrating this department's leadership and functions with those of the
other departments to fulfill On Lok Senior Health Services' mission
DUTIES / RESPONSIBILITIES :
1. Clinic and Home Care Nursing Services and Quality Assurance :
a. On an ongoing basis, plan, implement and evaluate clinic nursing and home care service delivery
operations in the clinic and home based settings. Assure quality standards are met or exceeded. Ensure
effective monitoring of key performance indicators and standards. Incorporate high satisfaction rates of
participants, families and employees as a measure in monitoring staff performance.
b. Develop and achieve written goals and objectives for the department and integrate with program
services. Be actively involved in nursing and program operations to ensure that staff achieves stated
goals and operational targets. Appropriately delegate responsibilities and functions to those directly
supervised, allowing them the latitude to identify the ways and means of accomplishing goals.
c. Provide for continuity of care by recruiting, developing and motivating employees and by developing
systems to ensure that this is accomplished across all teams. Provide direction, mentoring, guidance and
support to the nursing and home care staff to ensure quality nursing service delivery. Maintain high
employee morale. Encourage professional and personal development and use regular ongoing training
sessions to improve quality, productivity and minimize employee turnover.
d. Understand regulations and promote and ensure compliance with all Medicare, Medicaid and state facility
and health plan licensing standards applicable to On Lok. Respond to deficiencies of site audits when
necessary and implement and monitor corrective action plans.
e. Standardize policies and procedures.
2. Service Development :
a. Evaluate operational systems and fine tune or create new procedures, bringing an analytical orientation
to daily operations. Implement a best practice approach and assure staff are trained to provide services
effectively and efficiently.
b. Anticipate and respond creatively to new service demands in the marketplace (consumer preference or
regulatory changes) for the nursing and home care departments. Provide leadership to facilitate change
management processes. Serve as a sounding board for new ideas and approaches.
c. Align departmental goals with organizational goals and support necessary operational changes.
3. Staff Development :
a. Create and support a learning environment.
b. Provide support and mentoring to staff in their development of personal and professional goals.
c. Collaborate with Program Managers / Director of Clinical Services to provide oversight, development and
monitoring of staff's performance within their discipline and on the team. Ensure staff competencies and
training goals are met.
4. Management Team :
The Nursing Manager provides leadership to the nursing department (clinic and home care depts.). Under the
direction of the Director of Clinical Services, the Nursing Manager provides a nursing perspective to the On Lok
Senior Health Services program supervisors' team.
a. Works with other members of the OLSHS program supervisors' team to coordinate process improvement
b. Participates in long-range planning, special projects and provides a nursing perspective to work plans. In
conjunction with the OLSHS program supervisors' team, initiates, develops or reviews nursing policies
related to new or expansion of existing programs.
c. Participates in the preparation of annual budgets for On Lok Senior Health Services for the nursing and
home care departments. Effectively manage nursing resources.
d. Works with colleagues and staff to develop consensus and negotiates solutions consistent with On Lok's
mission, business and operational goals. Actively promotes a learning organization by encouraging open
e. Works with other managers and administrative staff to promote positive relationships.
f. Other related duties as assigned.
1. Streamline nursing staff responsibilities and integrate homecare and clinic nursing functions for seamless care
delivery. Further develop the role of the medical assistant to support role of RN / LVN and medical staff.
2. Stabilize nursing staffing, and develop a recruitment and retention strategy.
3. Create a culture that embraces personal and professional growth and development among nursing staff (i.e.,
clinical specialists, committee involvement, training and education).
4. Evaluate and streamline medication administration process.
5. Work with medical staff to integrate new workflow processes of an integrated nursing department. Develop a
system for clinic supervision and oversight.
QUALIFICATIONS (knowledge, skills, abilities) :
1. Graduate of an accredited college or university with either a diploma, associate or baccalaureate degree in
nursing. Masters prepared in health related field preferred.
2. Possess a current California Registered Nurse license.
3. Minimum three years management experience in clinic or home care setting.
4. One-year experience working with the elderly or frail population required.
5. Proven track record for management and leadership of nursing staff.
6. Demonstrated ability to maintain an upbeat, positive approach to managing, reinforcing positive behaviors and
creating a highly effective team.
7. Skilled facilitator and problem solver with excellent communication and interpersonal skills.
8. Computer literate in Microsoft Office.
On Lok's Employee Benefits include (eligible for any position for 20 hr / wk or more) :