Dining Room Manager - NE
Cypress Village
Jacksonville, Florida
6d ago

GENERAL SUMMARY : The Dining Room Manager is responsible for the overall operation, coordination, appearance and maintenance of the dining area and waitress station and ensuring that courteous and efficient services are delivered.

PRINCIPAL DUTIES : Essential Job Duties : 1. Supervises the physical appearance of the dining room and waitress stations including table pedestals, chairs, rugs, drapes, flooring tiles, light fixtures, etc.

2. Supervises the appearance of dining room tables, including table linens, napkins, silverware, table setup, centerpieces, etc.

3. Supervises Dining Room personnel on all shifts, staffing, scheduling, counseling, orientation, and evaluation of Dining Room Staff.

4. Selects, trains, evaluates and recommends / carries out discipline all Dining Room personnel. 5. Assigns specific job and spot checking to ensure standards are met.

6. Maintains pertinent and appropriate records, reports, files, schedules and studies. Ensure that posted work schedule meets all staffing / labor / budget guidelines.

7. Ensures that all policies and procedures related to safety and health are followed, including but not limited to MSDS information, safe work practices, infection control and universal precautions.

8. Promotes team work within the department and between departments to ensure smooth operations and quality service. Other Duties : 1.

Assists in development, implementation and maintenance of written dining room service objectives and standards of practice with procedures for implementation.

2. Assists in assuring staff education is provided to dining room personnel in accordance with the staff education plan, plus provides on the job training for dining room personnel.

3. Ensures that dining room service is in compliance with all local, federal and state regulations in relation to service, sanitation and personnel.

4. Participates in cost control measures. 5. Inspects equipment to determine repair or maintenance needs and cleanliness.

6. Attends in-service training and education sessions, as assigned. 7. Performs specific work duties and responsibilities as assigned by supervisor.

HOSPITALITY FOCUS : The Community fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests : 1.

We greet residents, employees and guests warmly, by name and with a smile. 2. We treat everyone with courteous respect. 3.

We strive to anticipate resident, employee and guest needs and act accordingly. 4. We listen and respond enthusiastically in a timely manner.

5. We hold ourselves and one another accountable. 6. We embrace and value our differences. 7. We make residents, employees and guests feel important.

8. We ask Is there anything else I can do for you? 9. We maintain high levels of professionalism, both in conduct and appearance, at all times.

10. We pay attention to details. WELLNESS FOCUS : The Community employees are expected to promote a healthy community culture for all residents and employees.

This is a whole-person approach to health and wellness which includes eight dimensions of wellness : Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational.

Through these efforts we can ensure and exceed residents’ wellness needs relating to their mind, body and soul, which may also have a positive effect on the employees, as a result.

QUALIFICATIONS : 1. A minimum of two years supervisory experience in front of the house operations within restaurant, hotel, club or similar institution.

2. Prefer Post Secondary Education in hospitality management or dining room operations. 3. Excellent Interpersonal and Social Skills in order to work effectively with residents, patients, families, visitors, peers, supervisors, subordinates and other outside contacts.

  • 4. Physical Requirements / Working Conditions : 5. Light to moderate physical effort 90% of the time. Must be able to stand and walk 90% of the work day;
  • ability to stoop, bend and stretch frequently; must be able to lift up to 50 pounds frequently. Must be able to see, hear, and speak.

  • PHYSICAL REQUIREMENTS / WORKING CONDITIONS : Light to moderate physical effort 90% of the time. Must be able to stand and walk 90% of the work day;
  • ability to stoop, bend and stretch frequently; must be able to lift up to 50 pounds frequently. Must be able to see, hear, and speak.

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