The Social Media Specialist is a strategic communicator and storyteller who will be responsible for curating the Liveops story across our social media channels in order to drive engagement and interest.
The beauty of this role is the breadth of audience. You’ll curate for both our enterprise B2B audience as well as our agent (B2C) community.
This person is creative, organized, and excited about collaborating across different teams.
The Purpose of Your Role
The Social Media Specialist will drive awareness and engagement to our B2B and B2C audiences through a collaborative social media strategy.
This person will develop and share our thought leadership and agent-facing content across all social channels, create engagement, grow our audiences, and optimize content based on analytics.
The Expertise We’re Looking For
The Skills You Bring
The Value You Deliver
About Liveops :
Liveops delivers an on-demand skilled workforce of onshore virtual agents for customer service and sales. With no call center, overhead or wasted idle time, our pay-per-use model scales to meet seasonal or time of day spikes in demand.
More than 400 organizations across service industries including retail, health care, insurance, utilities, and government trust Liveops to deliver an enterprise-grade workforce, with faster program readiness, increased revenue, and greater customer satisfaction scores than traditional call centers.
Liveops offers a culture of teamwork, passion and fun! We offer outstanding benefits including insurance, 401k match, and a generous PTO plan.