CEVA Logistics, one of the world’s leading supply chain companies, designs and implements industry leading solutions for large and medium-
size national and multinational companies. Approximately 44,000 employees in nearly 160 countries are dedicated to delivering effective and robust supply chain solutions across a variety of sectors where CEVA applies its operational expertise to provide best-
in-class services across its integrated network.
CEVA offers competitive incentive packages, exceptional benefits and an exceptional culture for career building. Start your career with CEVA and build on our Foundations : Unity, Growth and Excellence.
CEVA people are passionate about supply chain management.
This position is located in Toronto, ON .
Job Summary :
CEVA Logistics is currently hiring an International Ocean Manager located in Toronto, ON . The Manager ensures operational efficiency, high productivity and customer satisfaction in the International Import / Export department for Ocean.
In this role, the International Ocean Manager will :
Manage and oversee Ocean export / import clearance activities in a station or warehouse facility including negotiating pricing with lines and carriers, arranging shipments, and processing documentation in accordance with international laws / regulations governing the shipment, receipt, and documentation of exported / imported products, and in keeping with client requirements
Organize the structure to ensure excellent customer service and profitability and provide pro-active customer service for all clients handled by department
Manage ongoing operational support and liaison with Sales on market conditions and new industry information
Summary of Key Accountabilities :
Key problem solver with customer by building and maintaining positive relationships with the customer and carriers.
Manage periodic process / service reviews with customers
Oversee the routing and processing of all export / import shipments and ensuring that customer service requirements are being met in a cost efficient manner.
Establish rates / services with international carriers for the movement of the ocean freight. Maintain performance metrics for carriers
Prepare and analyze financial reports, budgets, expenses and forecasts for department
Manage profitability and growth
Effectively communicate work task Standard Operating Procedures , conveys key information to team
Manage and drive performance of a team of ocean specialists (23 team members), implementing onboarding, providing regular feedback and reviews.
Encourages and rewards performance
Ongoing operational support and liaison with sales on market conditions and new industry information
Through strong leadership and guidance ensures company policies' are followed and the site develops a safe and positive work culture
Education and Experience :
High School Diploma and / or greater
5 - 7 years of job related or industry work experience
5+ years of related supervisory / management experience
5+ years of experience performing ocean freight import / export and related job functions
Additional Skills and Experience that Contribute to Success :
Strong Leadership skills and the ability to promote team effectiveness and to enhance team morale and productivity
Strong Decision making and Problem solving skills
Professional interpersonal skills while working cooperatively and effectively within and across organizational units to achieve common goals
Client Focused with the ability to anticipate and identify customers’ needs and expectations and the capability to effectively lead a team to meet those needs and ensure quality customer service
Diversity Orientation with the understanding to treat each person in the department as an individual with individual needs and issues, and values differences among team members
Personal willingness to practice a standard of occupational health and safety including proper use of equipment and protective devices, and promote a safe working environment conducive to all involved
Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds
Detail oriented with the ability to work independently while following established company policy and procedures
PC literate with advanced proficiency in Microsoft Office, internet, web-based and job specific software applications
Must be able to read, write, and communicate fluently in English
CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company.
We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-
class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.
We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.