Customer Business Manager, Clinical, Northeast
Northeast Region, United States
18h ago


At the heart of QIAGEN’s business is a vision to make improvements in life possible.

We are on an exciting mission to make a real difference in science and healthcare. We are still the entrepreneurial company we started out as and have today achieved a size where we can bring our full power to many initiatives and to our presence across the globe.

Our most valuable asset are our employees more than 5000 in over 35 locations around the world. Our ambition is to ensure we have outstanding and passionate people working in the best teams and we are constantly looking for new talent to join us.

There are few players who have shaped the world of modern science and healthcare as much as QIAGEN, and we have only just started.

If you are looking to advance your career, are seeking new challenges and opportunities, enjoy working in dynamic and international, diverse teams and want to make a real impact on people’s lives, then QIAGEN is where you need to be.

Join us. At QIAGEN, you make a difference every day.

Position Description

  • The CBM - DxLDT is responsible for enhancing customer satisfaction, building customer relationships and selling the company’s products and services to Key accounts performing clinical diagnostic testing.
  • Must have at least ten years of directly related sales experience with a well-developed network of customer contacts.
  • Must be a strategic thinker capable of executing tactics and be comfortable selling and building relationships at higher levels of the organization.
  • Must have a strong background in Molecular Diagnostic testing and a well-developed technical aptitude in modern molecular procures including PCR and Next Generation Sequencing, and be fully capable of positioning products across the entire QIAGEN portfolio.
  • Must have a strong grasp on regulatory requirements in Key accounts that provide Diagnostic Services, specifically around incoming material validation, lot specific requirements, customization specifications, and lot verification procedures, in relation to CLIA guidelines.
  • Must also be capable of developing strong internal networks within supply chain, global product manufacturing, custom product development teams, and the technical / customer support organization.
  • Position Requirements

  • Education level : minimum of Bachelor of Science or equivalent, graduate degree preferred.
  • Proven IDN experience.
  • 3+ years of lab experience preferred.
  • 10+ years of directly related sales experience with proven track record.
  • Wide range of knowledge of molecular biology applications, products, and market. Knowledge of QIAGEN products preferred.
  • Proven ability to sell at the C Suite level in an organization.
  • Create and develop strategy. Work is accomplished in a proactive manner without considerable direction. Able to create and develop resolution independently to complex problems while meeting objectives.
  • Self directed, strategic solutions based approach to territory management.
  • Routinely contributes to and leads teams.
  • Experience in project management and complex sales.
  • Willingness and ability to take on additional challenging tasks / project responsibilities assigned by manager, business team, or others.
  • Personal Requirements

  • Excellent listening, presentation and communication skills for all business levels.
  • Preferred home base location : New York City
  • 80%+ of time spent in the field, willingness to travel and valid driving license required.
  • What we offer

    At the heart of QIAGEN are our people who drive our success. We act with passion, always challenging the status quo to drive innovation and continuous improvement.

    We inspire with our leadership and make an impact with our actions. We create a collaborative, safe and engaging workplace which forms the basis for high performing individuals and teams.

    We drive accountability and entrepreneurial decision-making and want you to excel your growth and shape the future of QIAGEN.

    QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including but not limited to assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.

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