Donor Services Associate I
Goodwill Industries of the Inland Northwest
East Wenatchee, WA, USA
21h ago

Summary :

Accept donated goods from the public. Maintain area in a neat and orderly manner both inside and outside. If located in a facility, assist in other areas of the store as needed.

There may be part-time positions available with some benefits. Must pass background check.

Essential Functions :

  • Provide outstanding customer service.
  • Greet donors at their vehicle.
  • Assist in unloading acceptable donations in a timely and courteous manner.
  • Thank donor for donations and ensure a receipt is offered to each donor, regardless of size of donation.
  • Maintain a well-groomed appearance and acceptable dress in compliance with Goodwill Industries of the Inland Northwest's Dress Code.
  • This includes issued items such as DSC vests.

  • Prepare records and reports, as requested.
  • Keep supervisor informed of problems and suggestions related to the job.
  • Store DSA's will perform other duties in production and retail as assigned.
  • Comply with all Goodwill Industries of the Inland Northwest policies, CARF standards, and safety regulations.
  • Sort donations according to current Goodwill Industries of the Inland Northwest requirements.
  • Store DSA's will ensure donations are secure and appropriate sort is performed indoors.
  • Keep donation area neat, clean, and orderly.
  • Ensure equipment is in good working order.
  • Maintain an accurate count of donors on the DSC Worksheet.
  • Ensure the DSC is properly closed and locked at closing (please refer to Operating Manual).
  • Call supervisor at beginning of each shift to report in and advise of condition of DSC site and donor counts.
  • Report any maintenance or safety discrepancies immediately to your supervisor.
  • Attend department, organization and other meetings / training as required.
  • Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property.
  • Properly wear and maintain all required Personal Protective Equipment (PPE).
  • Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.
  • Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA).
  • Other duties as assigned.
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